Shipping & Returns

Shipping

Orders are processed within 5 business days of purchase. Once shipped, delivery within Singapore typically takes 3 business days. [We do not ship internationally.]

Shipping fees are free within Singapore.

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Digital Products​

Digital flashcards, digital posters, and the Phonics Rules E-book are delivered instantly via download link after purchase. No physical shipping applies.

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Returns & Exchange

We want you to be happy with your purchase. If there's an issue with your order, damaged items, wrong items received, contact us at hello@phonemebaby.com within 3 days of delivery and we'll make it right.

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Digital products (digital flashcards, digital posters, e-book) are non-refundable once downloaded, given the nature of digital goods.

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Questions​

For any shipping or order questions, reach us at hello@phonemebaby.com